SemanticEdge is an innovative leader in the development of spoken dialog systems for automated services.
SemanticEdge at the CallCenterWorld 2012 -
27. February - 1. March 2012 in Hall 1, Stand A5
Again, SemanticEdge participates in Europe's biggest fair for call center and automation technology at the Estrel Convention Center in Berlin from 27. February - 1. March 2012.
We are glad to announce our new developments and projects. We would be pleased to show you new self service trends and how to gain a high customer retention and lower costs with our intelligent personalized mobile apps and voice portals.
We are looking forward to seeing you at the CallCenterWorld!
Machines that understand people: SemanticEdge Dialog Systems
”Please press 1 if you...“: Fortunately, the days of the first generation of so-called ”IVR systems“ are numbered. And no wonder... after all, who wants to be treated like a machine?
Thankfully the technology is now ready for natural language dialogs that better understand what people want. Supported by a new generation of dialog technology, SemanticEdge is developing modular spoken dialog systems that regard the user as a dialog partner and enable natural language dialogs to be conducted in top quality.
The result: High customer satisfaction, the maximum level of automation and a high return-on-investment.
Our Range of Products & Services
SemanticEdge is an innovative leader in the development of spoken dialog systems for automated services. SemanticEdge develops turnkey solutions for Banks and Insurance Companies, Telecommunication, Logistics and Mail Order, and Public Transport.
SemanticEdge also develops applications for cross-industry processes such as: Natural language pre-qualification, Personal Assistant, Call Handling, or Contests and address registration.
SemanticEdge offers a complete range of services from planning to development to the operation of speech applications.
SemanticEdge applications have repeatedly been honored with the coveted VOICE Awards.
a Voice Portal for the "E-POSTBRIEF"
SemanticEdge gains the Austrian publisher Mediaprint as a new customer
